Where to buy the Complaints Book:
The Complaints Book can be purchased at the Imprensa Nacional Casa da Moeda, at the Directorate-General for Consumers or at the competent regulatory entities, in accordance with Decree-Law No. 156/2005, of 15 September
Follow this link to buy the book at Casa da Moeda’s online store:
https://loja.incm.pt/products/impressos-modelo-1898-livro-de-reclamacoes-actividade-privada-1021907