Privacy Policy

1. Basic Information

Responsible for Personal data processing:

O CANTINHO DO AL - PRODUCT STORE FOR ALOJAMENTO LOCAL AND HOSPITALITY

Purposes:

- Sending specific commercial communications/newsletter or invitations to review our products.

Legal basis: Consent of the data subject.

- Order processing, to make payments, to communicate with Customers regarding their order, to return products.

Legal basis: Contractual execution - carrying out the necessary pre-contractual measures at the request of the holder of personal data.

- Requests for customer support, as well as to provide information about the withdrawal of our products from the market.

Legal basis: Legitimate interest.

Data recipients:

- Service providers

- Public Entities

Rights:

Access; Rectification; Erasure; Opposition; Limitation of treatment; Portability.

When the basis of lawfulness is consent, you have the right to revoke it at any time.

To exercise your rights, send an email to ocantinhodoal@gmail.com.

2. Additional information

At O Cantinho do AL we value the trust of our customers and those who visit us at www.ocantinhodoal.webnode.pt. We respect your privacy regarding the processing of your personal data and transactions carried out through our page www.ocantinhodoal.webnode.pt (hereinafter referred to as the "Website"). This Privacy Policy, among other aspects, describes who controls your personal data, the type of data we collect, its use and how you can control its application.

2.1 - Who is Responsible for the Processing of Personal Data?

The position of Responsible for the Processing of Personal Data carried out through the Website belongs to "O Cantinho do AL", Rua Fernando Pessoa nº8 Loja 14, 2805-139 Cova da Piedade, Almada.

2.2 - What personal data does O Cantinho do AL collect?

We collect the personal data that you voluntarily provide to us when you register on our page or carry out a transaction through it, as well as other data relating to the processing of your order. Such personal data includes, but is not limited to, the following: name, first and last name, date of birth, gender, email address, username and password, shipping and billing address (including zip code, city and country ), telephone and fax number, type and quantity of products ordered, order number, date and status, date and time of delivery of services, order value, currency, payment information such as credit card number and expiration date, return of products and offers. The following information may also be collected, if you voluntarily provide it: how you found out about our page, your business card, the number of employees, when your company was founded and whether you are a business customer ("transactional data" ).

In addition to the aforementioned transactional data, we may also collect usage and access data on our page, such as your IP address, which products you viewed and which ones were placed in your "cart", whether you accessed our page through another reference. or via a link in a promotional email or advertisement, together with your IP address, to analyze the effectiveness of our business activity ("usage data").

2.3 - How does O Cantinho do AL use my personal data?

Transactional data will be used to process your orders, to make your payment, to communicate with you regarding your order, to send you specific commercial communications or invitations to review our products (subject to your consent, if necessary), to carry out product returns and customer support requests, as well as to provide information about the withdrawal of our products from the market.

Usage data, in the case of registered customers with transactional data, (with the exception of payment data) is also used to adapt the products displayed on the page to your interests.

If you subscribe to commercial communication and the newsletter, your transactional and usage data will be analyzed to adapt the commercial communication to your preferences.

2.4 - Legal Basis for the Processing of your Personal Data

Your personal data will be processed based on one of the following grounds(s):

Consent given for one or more specific purposes;

The processing is necessary to enter into, or take steps to enter into, a contract with you. This legal basis will be applicable to the processing of your orders, to make your payment, to communicate with you regarding your order, to return products;

The processing is necessary to comply with an imperative or legal requirement that applies to us; or

The processing is necessary to carry out or fulfill a legitimate interest of us, an affiliate of us or other third parties (such as existing or potential business partners, suppliers, customers, end customers, government bodies or courts). This legal basis will be applicable to respond to customer support requests, as well as to provide information about the withdrawal of our products from the market.

2.5 - Information about free and optional consent (creation of user/client profiles)

By checking the box relating to consent to the creation of personalized user profiles during the registration process, the user consents and authorizes the use, for the purposes of personalized advertising, market research, organizing our commercial process and customizing the our website, the processing of personalized usage data (such as the number of times the website was accessed and for how long), as well as other personal data that we have collected or will collect about the user, within the scope of our relationship commercial, for the implementation, execution or termination of commercial relationships.

If you provide us with the above consent, we will use the data (including personal data) to analyze customer and user behavior, to examine the needs and opinions of our customers and users regarding certain issues, to improve our sales and our commercial transaction structures and also to analyze the impact of specific advertising measures. We will also use the data (including personal data) for direct marketing purposes, with the aim of sending you, for example, information about products and services or marketing campaigns that may be of interest to you personally. You will only receive promotional emails, promotional SMS/MMS, promotional faxes or telemarketing calls if you have provided your explicit and complementary consent for these purposes, and if you have not revoked it, which you can do at any time, or if we are legally authorized to do so. Consent to the creation of personalized user profiles is given voluntarily and may be revoked at any time with effect for the future.

Failure to provide your personal data may result in disadvantages for you, for example, you may not be able to receive certain products and services. However, unless otherwise indicated, failure to provide your personal data will not result in any legal consequences for you.

2.6 - Who can O Cantinho do AL share my personal data with?

Cantinho do AL contracts the provision of services to third parties, in relation to the management of the website, which may include data storage services, commercial management, maintenance, transport and payment, VAT control, service providers that allow you to add functions that You can use it at your discretion, such as the chat tool or the product review tool. These service providers only have access to the personal data necessary to perform their functions and are not authorized to use or disclose your personal data for other purposes without your prior authorization.

In accordance with current legislation, we may share personal data by application, legal requirement or with other entities, if necessary, to protect our rights or those of third parties, to combat fraud or to enforce the terms and conditions of our page, in accordance with applicable legislation.

In accordance with current legislation, we may share personal data by application, legal requirement or with other entities, if necessary, to protect our rights or those of third parties, to combat fraud or to enforce the terms and conditions of our page, in accordance with applicable legislation.

The Personal Data we collect or receive about you may be transferred to and processed by recipients located inside or outside the European Economic Area ("EEA"). This list contains the countries referenced at https://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm that provide an adequate level of protection of personal data in accordance with European legislation of data protection. Recipients in the US are certified under the EU-US Privacy Shield and are therefore recognized as having an adequate level of data protection from the perspective of European data protection legislation. Other recipients may be located in other countries that do not provide an adequate level of protection from the point of view of European data protection legislation. Cantinho do AL will take all necessary measures to ensure that transfers outside the EEA are adequately protected, under the terms established by applicable Data Protection Legislation. For transfers to countries that do not provide an adequate level of data protection, we base the transfer on appropriate security measures, such as standard contractual clauses adopted by the European Commission or a supervisory authority, approved codes of conduct, accompanied by commitments binding and enforceable commitments undertaken by the recipient or approved certification procedures, accompanied by binding and enforceable commitments undertaken by the recipient.

2.7 - What other solutions do we use to protect your personal data?

O Cantinho do AL fully understands the importance of data security and intends to make every effort to ensure that the use of the Website is as safe as possible. We have implemented appropriate security and precautionary measures to protect your personal data, including technical and organizational measures against unauthorized access, abusive use, alteration, unlawful and accidental destruction, and even accidental loss of data, whether in a online and offline context.

However, we remind you that, despite all our efforts to protect your personal data against possible risks and potential exposures, there is no absolute security on the Internet. Therefore, we recommend that you support our efforts in terms of IT security, avoiding disclosing particularly sensitive or useless data in the context in question.

2.8 - How long do we keep your personal data?

In accordance with applicable policies regarding data retention and/or current legislation, we do not retain your data beyond the duration necessary for the legally permissible purposes for which it was collected.

In the case of data processing carried out based on your consent, or legitimate interest of O Cantinho do AL, the data will be processed until it is necessary to pursue the respective purpose, or until you withdraw your consent or exercise your right of opposition.

2.9 - What are your rights?

If you have given your consent to the processing of your personal data, you can revoke that consent at any time with effect for the future. Such revocation will not affect the lawfulness of the processing prior to the revocation of consent.

In accordance with applicable data protection legislation, you may have the right to: (i) request access to your personal data; (ii) request the rectification of your personal data; (iii) request the erasure of your personal data; (iv) request the limitation of the processing of your personal data; (v) request data portability; (vi) oppose the processing of your personal data. Please note that the above-mentioned rights may be limited in accordance with applicable (national) data protection legislation. You also have the right to lodge a complaint with the competent data protection supervisory authority (National Data Protection Commission - https://www.cnpd.pt/).

2.10 - Cookies and other Monitoring Technologies

The website uses cookies.

2.11 - Links to other websites

The website may contain links to other external websites. These external websites are not controlled by O Cantinho do AL. When you access these, you do so at your own risk. Cantinho do AL does not assume any responsibility for these external websites, their content and their privacy practices, which we do not subscribe to in any case. We recommend that you become aware of the privacy policies provided by these external websites before providing them with your information or carrying out any transaction.

2.12 - How are changes to this Privacy Policy communicated?

As our business activities are constantly evolving, our Privacy Policy may be revised from time to time. On such occasions, we publish a new version of this Privacy Policy on the website. You can easily identify the current version by checking the number and date of publication in the last line of this Privacy Policy. You can easily identify the current version by checking the date of publication in the last line of this Privacy Policy.

When publishing the new version of the website's Privacy Policy, we require that you accept the updated terms and conditions.

2.13 - How can I exercise my rights and how to contact O Cantinho do AL?

It is important that our databases are correct and up to date. To exercise your rights and/or make changes or deletions related to your personal data as indicated above, send an email to ocantinhodoal@gmail.com.

This Privacy Policy was published on 25-04-2024. We reserve the right to periodically change our data processing practices.